Shipping Conditions
Order Processing
Orders are prepared and shipped within 2 business days of receiving payment.
The customer receives a confirmation email with order details and, if available from the carrier, a tracking number.
Delivery Times
The estimated delivery time is 3 to 5 business days from our logistics partners' warehouses in the EU to EU countries, 4 to 6 business days to Switzerland and the UK, and 5 to 7 business days to the rest of the world.
For products leaving our warehouse in the USA, the estimated delivery time is 5 to 7 business days.
Orders are shipped and delivered to customer addresses via our international shipping partners FedEx, DPD, DHL, or UPS.
These delivery times are estimates and may vary due to external circumstances such as strikes, wars, weather conditions, or periods of high demand (e.g., Christmas, New Year's, or promotional campaigns).
If an order contains products that are shipped from different logistics centers, these may be packaged and shipped separately.
The customer receives a tracking number for each shipment.
Shipment Tracking
Whenever possible, we provide a tracking number so you can view the shipping status online.
In exceptional cases where the shipping provider does not offer this service, we will inform the customer accordingly.
Shipping Costs
Shipping costs are clearly displayed during the checkout process before you complete your order.
We offer free shipping for orders above a minimum order value specified during the checkout process.
For orders below this value, the shipping costs specified during the checkout process apply.
Changes to Shipping Costs and Delivery Times
Our store reserves the right to adjust shipping costs and delivery times for future orders in accordance with any changes made by shipping providers or external circumstances.
Orders that have already been confirmed and paid for are not affected.
Responsibility and Customer Service
BLUNDI strives to ensure delivery within the stated timeframes.
However, we assume no liability for delivery delays that are beyond our control, particularly those caused by shipping companies.
If your order does not arrive within the expected timeframe, please contact us as soon as possible by email at: support@blundi.store
A claim against the shipping company can only be made after the estimated delivery time has passed and after written notification from the customer.